{
    "id": 2330,
    "date": "2025-09-13T11:52:06",
    "date_gmt": "2025-09-13T09:52:06",
    "guid": {
        "rendered": "https:\/\/productfacilitator.com\/?page_id=2330"
    },
    "modified": "2025-10-03T14:32:17",
    "modified_gmt": "2025-10-03T12:32:17",
    "slug": "get-your-customer-profile",
    "status": "publish",
    "type": "page",
    "link": "https:\/\/productfacilitator.com\/en\/get-your-customer-profile\/",
    "title": {
        "rendered": "Get your Customer Profile"
    },
    "content": {
        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"2330\" class=\"elementor elementor-2330\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e5ee102 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"e5ee102\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-154c1e4\" data-id=\"154c1e4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ba1e93 elementor-widget elementor-widget-heading\" data-id=\"6ba1e93\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Uncover Your Customer\u2019s Needs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ff1599 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ff1599\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-47dbdd6\" data-id=\"47dbdd6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be50572 elementor-widget elementor-widget-text-editor\" data-id=\"be50572\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><strong>In just 1 minute we help you to uncover who your customer really is<\/strong><br \/>by guiding you through a 10-question survey and instantly delivering a FREE 20+ pages PDF customer profile with jobs-to-be-done, pains, gains, empathy map and persona.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d4403e5\" data-id=\"d4403e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c849f87 elementor-widget elementor-widget-image\" data-id=\"c849f87\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/productfacilitator.com\/wp-content\/uploads\/elementor\/thumbs\/customer_profile-rcnw1guxlp19sxuwdoaa3s4e1ruik6mwbj3lrdtk0w.png\" title=\"customer_profile\" alt=\"customer_profile\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c135483 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c135483\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e9a5a53\" data-id=\"e9a5a53\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6fab34d elementor-widget elementor-widget-text-editor\" data-id=\"6fab34d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here are <strong data-start=\"9\" data-end=\"29\">3 practical tips<\/strong>, to help create excellent Customer Profiles when filling in the form:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8db4e37 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8db4e37\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Try to be specific, not generic<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Focus on your customer\u2019s perspective, not yours<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Base answers on interviews, observations, or real data whenever possible.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f92377 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"0f92377\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Customer Profile\" aria-label=\"Customer Profile\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2330\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"0f92377\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Product Facilitator\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-business elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Business\" data-previousbutton=\"\" data-nextbutton=\"\" data-iconurl=\"\" data-iconlibrary=\"fas fa-star\" data-icon=\"\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_a2394c7 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a2394c7\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIn which industry is your target customer active?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_a2394c7]\" id=\"form-field-field_a2394c7\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"for example: healthcare, e-commerce, financial services, manufacturing\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_38b048b elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_38b048b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat is the size of your target customer organization?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Individual\" id=\"form-field-field_38b048b-0\" name=\"form_fields[field_38b048b]\" required=\"required\"> <label for=\"form-field-field_38b048b-0\">Individual<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Non-Profit or NGO\" id=\"form-field-field_38b048b-1\" name=\"form_fields[field_38b048b]\" required=\"required\"> <label for=\"form-field-field_38b048b-1\">Non-Profit or NGO<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Startup \u2013 Less than 10 employees &lt; \u20ac1M revenue\" id=\"form-field-field_38b048b-2\" name=\"form_fields[field_38b048b]\" required=\"required\"> <label for=\"form-field-field_38b048b-2\">Startup \u2013 Less than 10 employees < \u20ac1M revenue<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Small \u2013 10\u201350 employees \u20ac1M\u2013\u20ac10M revenue\" id=\"form-field-field_38b048b-3\" name=\"form_fields[field_38b048b]\" required=\"required\"> <label for=\"form-field-field_38b048b-3\">Small \u2013 10\u201350 employees \u20ac1M\u2013\u20ac10M revenue<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Medium \u2013 51\u2013250 employees \u20ac10M\u2013\u20ac50M revenue\" id=\"form-field-field_38b048b-4\" name=\"form_fields[field_38b048b]\" required=\"required\"> <label for=\"form-field-field_38b048b-4\">Medium \u2013 51\u2013250 employees \u20ac10M\u2013\u20ac50M revenue<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Large \u2013 251\u20131000 employees \u20ac50M\u2013\u20ac250M revenue\" id=\"form-field-field_38b048b-5\" name=\"form_fields[field_38b048b]\" required=\"required\"> <label for=\"form-field-field_38b048b-5\">Large \u2013 251\u20131000 employees \u20ac50M\u2013\u20ac250M revenue<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Enterprise \u2013 1000+ employees \u20ac250M+ revenue\" id=\"form-field-field_38b048b-6\" name=\"form_fields[field_38b048b]\" required=\"required\"> <label for=\"form-field-field_38b048b-6\">Enterprise \u2013 1000+ employees \u20ac250M+ revenue<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_acbe74e elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_acbe74e\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat is their position in the value chain? \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_acbe74e]\" id=\"form-field-field_acbe74e\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"for example: producer, distributor, retailer, service provider\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_01ac265 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_01ac265\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhich business process is most relevant for this profile?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Generic \u2013 Entire company\" id=\"form-field-field_01ac265-0\" name=\"form_fields[field_01ac265]\"> <label for=\"form-field-field_01ac265-0\">Generic \u2013 Entire company<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Core process \u2013 Direct value creaton (e.g. production, sales, service delivery)\" id=\"form-field-field_01ac265-1\" name=\"form_fields[field_01ac265]\"> <label for=\"form-field-field_01ac265-1\">Core process \u2013 Direct value creaton (e.g. production, sales, service delivery)<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Sub-process \u2013 Part of a core process (e.g. order intake, product design, logistics)\" id=\"form-field-field_01ac265-2\" name=\"form_fields[field_01ac265]\"> <label for=\"form-field-field_01ac265-2\">Sub-process \u2013 Part of a core process (e.g. order intake, product design, logistics)<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Supportive process \u2013 Enabling the core (e.g. HR, finance, IT, compliance)\" id=\"form-field-field_01ac265-3\" name=\"form_fields[field_01ac265]\"> <label for=\"form-field-field_01ac265-3\">Supportive process \u2013 Enabling the core (e.g. HR, finance, IT, compliance)<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_a374794 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a374794\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPlease describe the selected process in your own words\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_a374794]\" id=\"form-field-field_a374794\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"for example: customer onboarding in the sales process, IT support for production systems\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_c465e31 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Environment\" data-previousbutton=\"\" data-nextbutton=\"\" data-iconurl=\"\" data-iconlibrary=\"fas fa-star\" data-icon=\"\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_5d97ff2 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_5d97ff2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIn which country or region does your customer operate?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_5d97ff2]\" id=\"form-field-field_5d97ff2\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"for example: Netherlands, EU, Global\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_8241975 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_8241975\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhich external factors are most influential?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_8241975]\" id=\"form-field-field_8241975\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"for example: regulation, market trends, technology, competition\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_aec4951 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Customer Roles\" data-previousbutton=\"\" data-nextbutton=\"\" data-iconurl=\"\" data-iconlibrary=\"fas fa-star\" data-icon=\"\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_5d1120a elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_5d1120a\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat is the customer\u2019s primary role or function within the organization? (optional)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_5d1120a]\" id=\"form-field-field_5d1120a\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"for example: director, manager, buyer\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_9a302cf elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9a302cf\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat responsibilities and decision-making authority come with this role? (optional)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_9a302cf]\" id=\"form-field-field_9a302cf\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"for example: founder, influencer\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_127736b elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Persona\" data-previousbutton=\"\" data-nextbutton=\"\" data-iconurl=\"\" data-iconlibrary=\"fas fa-star\" data-icon=\"\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_71bded6 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_71bded6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat is the customer\u2019s typical age group and level of experience? (optional)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_71bded6]\" id=\"form-field-field_71bded6\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"or example: 35\u201345 years, 10+ years of experience\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_be0cdca elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_be0cdca\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat is their educational or expertise background? (optional)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_be0cdca]\" id=\"form-field-field_be0cdca\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_0f64eb8 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_0f64eb8\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat professional values or personal drivers characterize this person? 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